Manchester city council’s website, jointly created in-house and by content provider Jadu, has scooped the top prize in the local government category in this year’s BT Online Excellence Awards.
Blackburn’s website was ranked fifth in the category.
The winners of other categories read like a Who’s Who of leading UK brands including Sky, the Guardian, the BBC, Tesco and Next.
The council’s web team working with Jadu, based in Leicester, utilised the latest Web 2.0 and community enhancing features including google maps, social book-marking of content and ‘dynamic’ A-Z services.
Matt Walton, head of online channel development at BT, said: "With the BT Online Excellence Awards, we weren't interested in the technical aspects of the sites – just why users like them. As we suspected, the range of products or information available was the most important factor, followed by how easy it was to use."
Leader of the council, Sir Richard Leese said: “Our website combines a good mix of news and information with a range of services that people can access and order online. We use our website as one of the vital channels to make contact with and to hear from our communities, so we are delighted to receive this award.”
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