There’s been talk of Facebook falling on its face as it were and being ‘so last week’ with the cool kids, but in actual fact it claims to have grown at a rate of 3% per week for the past two years.
Come on, tell the truth; how much attention in your business is paid to customer research? Don’t cheat, I mean genuine attention that results in real change for the better.
McCann Erickson PR director Rob Brown looks at the changing face of the industry in a digital age, advocating mixing traditional skills with new age savvy.
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